1. COLLECTION AND USE OF YOUR INFORMATION
How we receive your information
When you make a purchase from Studio Henry Wilson, we ask you to provide pertinent personal information, including your name, residential or office address, and email address. Please be assured we will not share these details with any other party.
When you browse our online store, we automatically receive your computer’s internet protocol (IP) address, which identifies your browser and operating system. Should you prefer to avoid this information being shared, you can do so by installing a high-quality virtual private network (VPN) on your computer.
How you consent to our access to your information
When you provide us with personal information in order to make a purchase, arrange for delivery, or return a purchase, your consent to our access to this information is implied.
How to withdraw your consent
If you would prefer us not to collect or retain your personal information, we will gladly adhere to your wishes. Simply advise us of your preference via email, or send a letter to:
Studio Henry Wilson, Unit 3/82 Myrtle Street Ground floor, Chippendale NSW 2008
Regarding marketing communications, we will ask clearly and directly for your consent to send such communications, and provide an equally clear opportunity to decline. If you agree to receive them, we will send occasional emails about updates to our store and collection, and ideas and activities of interest. You can unsubscribe at any time by selecting the ‘unsubscribe’ option in the email footer.
Age and consent
By using this site, you represent that you are of at least the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence and have given your consent to allow any of your minor dependents to use this site.
Conditions under which we may disclose your personal information
We may disclose your personal information under two circumstances:
- if we are required by law to do so.
- if you violate our Terms of Service.
Our online retail platform
Shopify Inc. provides the e-commerce platform that enables us to offer our collection online. When you make an online purchase from our collection, your data is stored through the Shopify application, and through Shopify’s data storage and databases, which operate on a secure server protected by a firewall.
Information collected during Shopify transactions
If you choose a direct payment gateway to complete your purchase, Shopify temporarily stores your credit card data, enacting data encryption through the Payment Card Industry Data Security Standard (PCI-DSS).
PCI-DSS requirements help ensure secure handling of credit card information by our store and its service providers.
Shopify stores your transaction data only as long as is necessary to complete your purchase, after which it is deleted.
All direct payment gateways accepted by Shopify adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, a body founded by American Express, Discover Financial Services, JCB International, MasterCard and Visa Inc.
5. THIRD-PARTY SERVICES
In general, the third-party providers with whom we deal will only collect, use and disclose your information to the extent necessary to enable them to perform the services with which they provide us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, maintain their own privacy policies regarding the information they require us to provide for your purchases.
We recommend that you read these parties’ privacy policies in order to understand the ways in which they manage personal information.
Further, it is important to note that certain providers may be located in, or have facilities located in, a different jurisdiction. Accordingly, if you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction/s in which that service provider or its facilities are located.
For example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States, personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
It is also important to note that when you click on links within our online store, some may direct you away from our site. We are not responsible for the privacy practices of other sites, and encourage you to read their privacy statements.
We take all reasonable precautions and adhere to the best practices of our industry to protect your personal information, and to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
When you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of online transmission or electronic storage is guaranteed to be infallibly secure, we meet all PCI-DSS requirements and implement additional, generally accepted industry standards in order to maximise security.
The cookies we use are listed below for transparency, and to inform your decision to accept or reject cookies when visiting our website.
_session_id: unique token, sessional; allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit: no data held; persistent for 30 minutes from the last visit; used by our website provider’s internal statistics tracker to record the number of visits to our website.
_shopify_uniq: does not hold data, and expires at midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer.
cart: unique token, persistent for two weeks; stores information about the contents of your cart.
_secure_session_id: unique token, sessional.
storefront_digest: unique token; indefinite whenever a store has a password, this is used to determine whether the current visitor has access.
In this way, you can remain apprised of the information we collect, how we use it, and under what circumstances – if any – we use and/or disclose it.
Please note that if our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to offer our products to you.
9. QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information in our records, register a complaint, or obtain more information regarding our operations, please send an email marked (in the subject line) for the attention of our Privacy Compliance Officer.